Website STS Technical Services
STS Technical Services is hiring a Concierge in McKinney, Texas.
- Handles incoming calls, screens and transfers calls or recorded messages as appropriate. Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
- Greets and ensures all guests/visitors are checked in with proper identification, visitor badges and are escorted by employees beyond the entrance area.
- Coordinates travel arrangements for visitors/customers as requested by management.
- Maintains annual contracts with area hotels and develops a strong knowledge of the hotel’s facilities and services.
- Provides guests with information about area attractions, facilities, and services.
- Handles guest complaints in a professional manner and routes as appropriate to solve concerns to the highest degree possible.
- Sorts and distributes mail and signs for packages.
- Issuance of final customer invoice and collection of payment
- In the unusual event that a customer has not paid at time of pickup, the concierge will be responsible for collecting payment from customer
- Maintains, organizes, and stocks supplies for front reception area, customer lounge, and customer restroom.
- Supports Enterprise responsibilities as needed:
- Supports Human resources as needed to assist with on-boarding new employees
- Supports Information Technology with requests to troubleshoot facility issues over the phone with step by step direction.
- Supports Safety department ensuring any facility safety requirements are maintained, updated and recorded.
- Assist other Enterprise Services departments as needed to help operate the facility
About STS Technical Services:
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.
Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!
If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.
STS Technical Services is an equal opportunity employer.