Customer Support Representatives
Customer Support RepresentativesSTS
STS Technical Services
STS Technical Services is hiring Customer Support Representatives in Atlanta, Georgia.
Duties & Responsibilities:
- Currently seeking individual to assist in its In Flight Services department with our client’s flight attendant onboard electronic device.
- The “SkyProfessor” will be expected to deliver service and brand standards with style, speed, and skill.
- SkyProfessors seek to earn the trust of customers and coworkers offering guidance, knowledge, and even tips and training for the SkyPro device.
- The position will be located in the SkyPro Support Center at Headquarters and will support the new device from a support desk.
- The duties of the position will be the following: One-on-one technical support for flight attendants with SkyPro issues
- Manage the sale of accessories
- Manage a spare pool of temporary loaner devices to ensure compliance of the device per FAA regulations
- Manage the lost and found system
- May occasionally be asked to assist with other projects in the lounges to support OnBoard Services.
- The position will be full time with varying shifts and will require weekends and holidays.
- It may also require some occasional travel.
- High school degree required.
- Some college preferred. Minimum 1 year of previous experience in customer service and sales.
- Call center experience preferred. (i.e. flexible, resourceful, team player, etc.)
- Strong work ethic.
- Personable with excellent communication skills (verbal and written).
- Unwavering integrity.
- Shift varies from 5AM – midnight (The position will be full time with varying shifts and will require weekends and holidays.)
About STS Technical Services:
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.
Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!
If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.
STS Technical Services is an equal opportunity employer.