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Desktop Support Specialists

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Quick Apply

Full Name
Telephone Number
Email Address
Message to the Employer

Submit a Resume

You can apply to this job and others using your custom online resume. Click the link below to add your custom online resume and submit your application.

Desktop Support Specialists

STS

Job type

Contractor

Category

Desktop Support Specialists

Job ID

46284

STS Technical Services

STS Technical Services is currently hiring Desktop Support Specialists in Savannah, Georgia.

Hiring Note: Must be able to work 2nd and 3rd shifts. Also, you must be able to work weekends.

Position Purpose:

Provide installation and day-to-day support for Apple Mac /iPhone hardware, software, network and mobile components, for Mac desktop and laptop computers.

Essential Duties & Responsibilities:

  • Provide technical support and guidance on software installation, utilization and troubleshooting to ensure successful implementation.
  • Analyze the customers technical environment and explain complex issues to customers in a non-technical way in order to maintain customer satisfaction.
  • Observe and report on activities used to support customers; provide ideas, input, and innovation throughout the development process.
  • Provide technical support to and informal training to Mac users.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience to successfully perform the essential functions of the job.
  • Degree in Computer Science, Management Information Systems or technology related field preferred.
  • Five (5) years providing technical support for Apple MacBook/iMac/iPad and iPhone.
  • Proficiency in the hardware and software platform supported by maintaining applicable technical certifications.
  • Ability to provide technical support service delivery within established guidelines.
  • Knowledge of Service Level Commitments and relative risks.
  • Excellent interpersonal skills to effectively interact with internal/external clients/vendors.
  • Soft skills and technical skills that contribute to client satisfaction.
  • Excellent analytical, assessment, planning, verbal and written communications skills.
  • Good knowledge of the physical environment.
  • Good understanding of corporate IT policies, procedures and standards.

Unique Skills:

  • Static and fatigue analysis of primary and secondary airframe structure of metallic construction experience
  • Strong background in classical stress analysis
  • Experience with Catia V5 to support stress analysis and drawing release
  • Experience with reviewing 2D drawings.
  • Ability to work independently under limited supervision
  • Experience with aircraft modifications and repairs (STC, MRB, or Service) preferred
  • Static analysis of composite structure
  • Composite allowable testing and certification requirements
  • Experience with Patran/Nastran is a plus
  • Strong preference for engineers that enjoy working in a collaborative environment
  • Candidate shall not be a foreign national and must be legally qualified to work on an ITAR project

Benefits:

STS Technical Services offers direct deposits / electric payroll, an awesome medical insurance program, cash advances, and the opportunity to refer a friend for compensation.

We know it takes great people to do great work, and we encourage you all to apply on this page. Have questions? Give us a call at 1-800-359-4787.

Thanks for taking the time, and we look forward to hearing from you soon.

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To apply for this job email your details to AVPROresumes@ststechnicaljobs.com

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