Inside Sales Representatives
Inside Sales RepresentativesSTS
STS Technical Services
STS Technical Services is hiring Inside Sales Representatives in Villa Rica, Georgia.
An inside sales position responsible for assisting customers with part sales and service support. Foster a positive working relationship between outside sales, technical support, service, and shipping to provide quality service in a timely manner. Work to achieve company goals, utilizing effective communication, and support all aspects of customer service in everyday business activities.
This is a full time and bonus eligible direct hire opportunity with McNeilus, which is a Fortune 500, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world’s toughest specialty trucks and truck bodies and access equipment by working shoulder-to-shoulder with the people who use them.
- Provide superior customer service support to both internal and external customers through the following (not limited to) daily tasks:
- Develop a focus on customer service within the department that begins with a first point of contact and follow through.
- Processing all order and quote requests.
- Handle customer service calls or direct them to the appropriate representative.
- Investigate and resolve invoicing, pricing, inventory issues.
- Review and process product return requests.
- Resolve customer issues in a timely manner involving the necessary persons.
- Provide tracking or proof of delivery when requested.
- Manage individual open order report.
- Utilize necessary documentation and reference materials.
- Support company and individual sales goals.
- Work directly with outside sales reps in supporting customer follow up.
- Provide customer support for eCommerce web site and EDI transactions.
- High school degree or equivalent and seven plus years of related experience
- Associates Degree and five plus years of related experience
- Product line knowledge refuse and mixer
- Knowledge and understanding of refuse and mixer parts market
- Good written and verbal communication skills
- Ability to prioritize and multi-task while under pressure. Providing superior service and support under all conditions.
- The ability to communicate in a positive manner with internal employees, external vendors, dealer organizations, and customers
Why Should I Apply?
Best in class benefits package including:
- Medical Coverage after 30 days of employment
- Fantastic opportunities for career advancement
- Dental, Vision, Health Savings Account & Flexible Spending Account
- 401k Match .50 on every dollar up to 6%
- Wellness Program
- 16 days of vacation within 1st year
- Education Reimbursement options
- Annual Performance Bonuses
- Nationally recognized most ethical company in 2017
About STS Technical Services:
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.
Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!
If you want to speak to a Recruiting Professional directly, call (507) 517-1713