Order Management Analysts

STS Technical Services is hiring Order Management Analysts in Milwaukee, Wisconsin.

Position Summary:

The Order Management Analyst will support the Apparel Licensing business processes and systems. This individual supports the core functional delivery process for our Dealer Customization Apparel. This position works closely with a cross-functional team including Merchandising Design Supply Chain Operations and Sales. This individual also performs other order management / order maintenance / administrative duties and tasks as assigned.

Responsibilities:

• Execute the overall order-to-delivery cycle for Dealer Customization Apparel.
• Investigate and perform extensive data analysis data mining to resolve questions from dealers and other stakeholders including manipulating data using Excel and other proprietary systems and develop answers based on the results of analysis.
• Perform detailed manual entry of purchase orders and update existing orders.
• Escalate operational and system issues that prevent order processing.
• Report key performance indicators KPIs in a manner that is consistent across the company.
• Collaborate with internal stakeholders including Merchandising Design Supply Chain Operations and Sales to ensure agreed upon service levels are being met and issues are being resolved in a timely manner.
• Participate with internal stakeholders to develop solutions and implement enhancements in order to improve customer experience.
• Collaborate with peers across other markets to share best practices and form a global community for consistency and improvement.

Qualifications:

• Must be proficient in Excel and comfortable in a high intensity systems environment.
• A high degree of attention to detail is necessary.
• Bachelors degree is preferred.

About STS Technical Services:

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!

If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.

STS Technical Services is an equal opportunity employer.