Service Coordinators / Counter Clerks
Service Coordinators / Counter ClerksSTS
Website STS Technical Services
STS Technical Services is hiring Service Coordinators / Counter Clerks in Queens, New York.
The primary duty of the Service Coordinator will be to perform the sales and service counter responsibilities of the Branch, including actively selling after-sales system solutions and providing product knowledge to both distribution and end-users.
Duties & Responsibilities:
Operations / Sales:
- Perform sales and service counter procedures including answering phones, placing orders, logging in tools, and assisting walk-in customer traffic.
- Maintain monetary transactions, record maintenance and assist with inventories as required.
- Perform counter procedures including answering phones, placing orders, logging in tools, and assisting walk-in customer traffic.
- Visually inspect goods received and route for storage, repair and/or service.
Shipping / Receiving:
- Assist in receiving and recording units, parts and accessories ordered or returned for repair, service and/or stock.
- Assist in performing a variety of shipping and receiving duties in accordance with prescribed procedures.
- Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges.
- Assist in loading and unloading trucks and operate material handling equipment.
- Requires an education equivalent to high school diploma or GED.
- Experience of two to three years in a customer service position is preferred.
- At least one year experience in a similar position to become familiar with shipping, receiving, and counter procedures is preferred.
- Must possess effective business communication skills and ability to understand local branch market.
- Must be proficient in computer skills and Microsoft Office applications.
About STS Technical Services:
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.
Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!
If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.
STS Technical Services is an equal opportunity employer.