Field Service Engineer (Structural)

STS Technical Services is hiring a Field Service Engineer (FSE) in Milwaukee, Wisconsin, to support aircraft maintenance, structural modifications, systems upgrades, on-the-job training and aircraft depot setup at customer sites.

This position requires extensive aircraft maintenance expertise, technical leadership experience and the ability to manage on-site program execution while supporting customer requirements, contractual deadlines and quality standards.

Candidates must have at least 10 years of progressively responsible aircraft maintenance experience, including significant hands-on experience with heavy structural repairs, aircraft modifications and depot-level maintenance.

The position also requires domestic and international travel for assignments lasting up to 12 weeks without return trips.

Position Details

• Job Title: Field Service Engineer
• Location: Milwaukee, Wisconsin
• Company: STS Technical Services
• Reports To: Director of Engineering and Technical Solutions
• Travel: Domestic and International, Up to 12 Weeks at a Time Without Return Trips

Position Overview

The Field Service Engineer supports Technical Solutions programs through oversight of aircraft maintenance, structural modifications, system upgrades, on-the-job training and aircraft depot setup at customer sites.

While deployed, the FSE manages on-site work to ensure customer satisfaction and timely delivery within the established scope and quality standards.

This position requires extensive expertise in general aircraft maintenance practices to serve as a Subject Matter Expert (SME).

Duties and Responsibilities

• Provide technical oversight of customer and/or subcontractor work to verify compliance with contractual requirements, objectives and applicable quality standards.
• Manage on-site program execution and subcontractors to meet contractual deadlines, control costs and remain within scope.
• Lead daily and weekly planning meetings with subcontractors and, as needed, customers to address challenges affecting schedule, cost or scope.
• Ensure worksite compliance with aerospace quality standards, safety regulations and standard industry practices.
• Facilitate clear communication between the customer, S3 program manager and on-site contractors, consistently representing S3 courteously and professionally.
• Prepare and submit regular reports to the S3 program manager and customer as required.
• Informally coach and mentor site staff.
• Formally address scope changes, out-of-scope repairs and over-and-above work through customer negotiations.
• Act as S3’s subject matter expert on aircraft systems, general maintenance, structural repairs and structural modifications.
• Support the business development team with technical input for proposals and program planning.

Required Qualifications and Experience

• 10 or more years of progressively responsible aircraft maintenance experience, including significant hands-on experience performing or supervising heavy structural repair, aircraft modification and depot-level or unscheduled depot-level maintenance.
• Prior maintenance leadership experience as an aircraft crew chief, aircraft maintenance supervisor, production superintendent or equivalent, with broad aircraft systems knowledge.
• Current Airframe and Powerplant (A&P) certification.
• Ability to travel domestically and internationally for up to 12 weeks at a time without return trips.
• Expertise in aircraft drawings and technical data, including USAF technical orders, USN NAVAIR publications and U.S. Army technical manuals.
• Experience managing customer relationships.
• Significant experience working across cultures with international customers, host-nation personnel and multinational teams.
• Strong interpersonal, communication, negotiation, diplomacy, documentation and conflict-resolution skills.
• Ability to make sound decisions and solve problems under pressure.
• Fluency in American English.

Desired Qualifications

• Experience with AS 9110 and/or ASA-100.
• Proficiency in spoken French and Spanish.

About STS Technical Services

STS Technical Services connects skilled professionals with career opportunities across the aerospace, defense, manufacturing and industrial sectors.

We work with employers throughout the United States to recruit experienced professionals for specialized technical positions.

Apply Today

STS Technical Services is hiring a Field Service Engineer in Milwaukee, Wisconsin, to support Technical Solutions programs involving aircraft maintenance, structural modifications, system upgrades and depot-level operations.

If you have the aircraft maintenance expertise, leadership background, A&P certification and travel availability outlined above, we encourage you to apply.

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