Field Service Manager

STS Technical Services is hiring Field Service Managers in Milwaukee, Wisconsin.

STS Technical Services is seeking an experienced Field Service Manager to support a rapidly growing manufacturing operation in Milwaukee, Wisconsin. This role is built for leaders who know how to coordinate field operations, support customer-facing service teams, and maintain operational control across multiple active projects and geographic regions.

If you have experience managing field service personnel, supporting post-production operations, and developing scalable service strategies in a fast-paced industrial environment, this opportunity aligns with your skill set.

Position Summary

The Field Service Manager will oversee a growing Field Service team responsible for post-production warranty support, upgrades, and customer service operations throughout the United States. This position requires strong leadership, scheduling coordination, operational planning, and employee development skills to support expanding business demands.

Job Responsibilities

• Coordinate scheduling and deployment of field service personnel with Project Managers across Gen and MEC divisions
• Support post-production warranty work, upgrades, and field service operations throughout the United States
• Provide training and ongoing development for Field Service personnel as project requirements evolve
• Ensure Field Service teams have the tools, equipment, and operational resources required to complete assigned projects
• Work closely with management teams to develop hiring strategies that support current workloads and future growth objectives
• Manage the tracking, maintenance, and operational readiness of company vehicles and field equipment
• Support customer-facing service operations while maintaining strong communication and responsiveness
• Assist in resolving operational challenges and field-related issues efficiently and professionally

Qualifications

• Minimum of 3 years of experience managing a customer service-focused team
• Experience managing field service personnel across large geographic regions preferred
• Minimum of 5 years of management or hands-on experience in electrical, mechanical, and/or building construction environments
• Strong leadership and organizational skills
• Ability to remain calm and effective during high-pressure situations involving employees, customers, or operational challenges
• Passion for employee development, mentorship, and team support
• Strong communication and coordination skills across operations and project teams

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with some of the largest names in aerospace, manufacturing, defense, and industrial operations. We connect experienced professionals with opportunities that drive operational performance, leadership growth, and long-term success.

If you are ready to lead a growing Field Service operation in Milwaukee, Wisconsin, apply today.

STS Technical Services is an Equal Opportunity Employer.

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