Field Service Technician

STS Technical Services is hiring a Field Service Technician I in Santa Teresa, New Mexico. This non-exempt role is focused on safe installation, preventive maintenance and hands-on support for industrial heat exchanger equipment.

This is an entry-level field service opportunity for someone with mechanical aptitude, basic industrial electrical knowledge and a willingness to learn while supporting senior technicians at customer sites. Travel is expected up to 80 percent.

Position Overview

The Field Service Technician I assists with installation, startup, commissioning, preventive maintenance, inspections and repairs for industrial heat exchanger equipment.

This role supports work on air fin coolers, dry coolers, plate heat exchangers and related systems while developing the technical skills needed to advance into higher-level field service responsibilities.

Reporting and Job Details

• Job Title: Field Service Technician I
• Reports To: Field Service Manager or Supervisor
• Supervises: None
• Job Status: Non-Exempt
• Location: Santa Teresa, New Mexico
• Travel: Up to 80 percent

Essential Duties and Responsibilities

• Assist with installation, startup and commissioning of heat exchanger equipment
• Perform preventive maintenance and inspections using established procedures
• Assist with repair of air fin coolers, including fan blades, bearings, belts, motors and gearbox components
• Assist with repair of dry coolers, including EC fans, motors, coils and hydronic components
• Assist with plate heat exchanger disassembly, plate cleaning, gasket replacement, inspection and reassembly
• Read mechanical drawings and work instructions
• Complete electronic service reports and photo documentation
• Maintain professional customer communication
• Comply with OSHA, LOTO, PPE, JHA and customer safety requirements
• Maintain company tools, equipment and vehicles
• Travel to customer sites as required

Other Responsibilities

• Promote a standard of excellence through safety, quality and customer satisfaction
• Follow all company policies, Code of Ethics, Vision and Values and Operational Framework

Product Specific Responsibilities

• Air Fin Coolers: fan blades, bearings, belts, gearboxes and lubrication
• Dry Coolers: EC fans, motors, coils, glycol systems and sensors
• Plate Heat Exchangers: plate identification, gasket replacement, cleaning, frame inspection and leak identification

Required Knowledge, Skills and Abilities

• Mechanical aptitude and willingness to learn
• Basic industrial electrical knowledge
• Ability to use hand and power tools safely
• Ability to read blueprints and drawings
• Basic Microsoft Office and Outlook skills
• Strong communication and customer service skills
• Teamwork and problem-solving ability

Minimum Qualifications

• Associate degree, trade school, military technical training or equivalent experience
• 0 to 2 years of industrial maintenance, HVAC, mechanical or field service experience
• Valid driver’s license
• Ability to obtain passport and TWIC card
• Ability to travel up to 80 percent

Preferred Certifications

• OSHA 10
• Forklift
• MEWP
• First Aid/CPR

Career Progression

The Field Service Technician I can advance to Field Service Technician II by demonstrating proficiency in safety, preventive maintenance, customer communication and basic troubleshooting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to reach with hands and arms and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and vibration. The employee is occasionally exposed to toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and risk of radiation. The noise level in the work environment is usually loud.

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!

If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.

STS Technical Services is an equal opportunity employer.

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