STS Technical Services is hiring a Regional Field Service Technician to support customers throughout the Mid-Atlantic region.
This is a remote, customer-facing position requiring candidates to reside in Virginia and travel up to 80 to 90 percent of the year. The Regional Field Service Technician will inspect, troubleshoot, repair and maintain equipment while providing responsive technical support at customer locations.
Position Overview
The Regional Field Service Technician supports equipment service, repair and preventive maintenance throughout an assigned East Coast territory.
This role requires electrical and mechanical troubleshooting skills, the ability to read schematics and mechanical prints, and the confidence to work independently in a fast-paced field environment. The technician will also train customers, maintain service records and communicate regularly with Dispatch regarding assignments and job status.
Job Details
- Job Title: Regional Field Service Technician
- Territory: Mid-Atlantic Region
- Work Arrangement: Remote with frequent regional travel
- Location Requirement: Must reside in Virginia
- Travel: Up to 80 to 90 percent
- Reports To: Field Services Director
Responsibilities
- Diagnose, troubleshoot, repair and maintain equipment using established tools and service procedures
- Perform scheduled equipment inspections to help prevent future failures
- Complete load banking and analyze voltage requirements
- Read and interpret electrical schematics
- Read and interpret mechanical prints
- Complete repairs and maintenance efficiently and according to standard procedures
- Train customers on the proper use of equipment
- Educate customers on available products and services
- Communicate with Dispatch throughout the day regarding job status and upcoming assignments
- Maintain assigned equipment and inventory
- Keep accurate records of services performed
- Document mileage, expenses and billable hours
- Follow all applicable safety requirements and regulations
- Travel frequently to customer locations throughout the assigned territory
- Share field resources, including working with another technician in company work vehicles
Qualifications
- Two or more years of experience in electrical work, equipment repair or installation preferred
- Strong electrical aptitude
- Strong mechanical aptitude
- Ability to identify the causes of equipment errors
- Ability to diagnose and resolve equipment problems
- Ability to read electrical schematics and mechanical prints
- Ability to work independently
- Ability to make decisions with limited guidance
- Ability to work effectively in a fast-paced field service environment
- Valid driver’s license
- REAL ID required for domestic air travel
- Ability to pass initial and random drug screenings
- Must reside in Virginia
Travel and Physical Requirements
- Ability to travel up to 80 to 90 percent of the year
- Ability to use different methods of transportation based on assignment needs
- Ability to frequently move objects weighing up to 50 pounds
- Comfortable sharing work vehicles and other field resources
About STS Technical Services
STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, manufacturing, defense and industrial organizations across the United States. We connect skilled professionals with career opportunities where their experience can make an immediate impact.
Apply Today
If you have electrical and mechanical troubleshooting experience and are ready to support customers throughout the Mid-Atlantic region, apply today to join STS Technical Services as a Regional Field Service Technician.
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