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STS Technical Services is hiring Traveling Field Service Representatives near Joint Base Lewis-McChord in Tacoma, Washington to support military wheeled vehicle maintenance operations. This role is ideal for experienced technicians who are comfortable working independently while representing STS directly to military customers and service providers.

This position requires 50% to 100% travel. When not traveling, Field Service Representatives will report to the assigned local military installation.

Candidates must live within 50 miles of Joint Base Lewis-McChord, Tacoma, Washington.

Position Overview

The Traveling Field Service Representative is responsible for deprocessing military wheeled vehicles, troubleshooting mechanical systems, performing repairs, coordinating parts ordering, and documenting deficiencies. This is a stand-alone position requiring professionalism, accountability, and strong communication skills.

You will serve as the primary point of contact for customers at each supported site and represent the full STS team in the field.

Key Responsibilities

• Deprocess military wheeled vehicles
• Perform troubleshooting, diagnosis, and repair of vehicle systems
• Order required parts to support maintenance operations
• Submit a deficiency report for each inspected vehicle
• Coordinate daily with the Warranty department
• Utilize Microsoft Teams and One Warranty systems
• Attend scheduled meetings and report on daily operational events
• Maintain a professional appearance and customer-focused demeanor at all times
• Communicate directly with customer points of contact at each location
• Coordinate travel schedules with the STS travel team
• Submit weekly status reports
• Represent STS independently while working at supported installations

Position Requirements

• Active Class A or Class B CDL
• Ability to travel up to 100% as operationally required
• Must reside within 50 miles of Joint Base Lewis-McChord, Tacoma, Washington
• Strong mechanical troubleshooting and diagnostic skills
• Ability to work independently with minimal supervision
• Professional communication and customer service skills

Travel and Per Diem Information

Per diem is authorized only when traveling 50 miles or more from your Home of Record near the assigned local military installation.

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm supporting aerospace, defense, manufacturing, and industrial operations across the United States. We provide skilled technical professionals who support mission-critical military and commercial operations nationwide.

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STS Technical Services is seeking Traveling Field Service Representatives to support troubleshooting, maintenance, and vehicle repair operations across the United States. This is an 80% travel role where technicians will support multiple field locations and work directly with end users.

The Field Service Technician is responsible for delivering in-service training, performing diagnostics, and completing repairs at customer sites. This role requires strong technical ability, independence, and the professionalism to represent the company in the field.

Job Responsibilities

• Provide product orientation and operational training at customer locations
• Diagnose and repair equipment issues onsite
• Assist dealer service technicians with troubleshooting and repairs via onsite support, phone, or email
• Follow up on completed repairs to ensure customer satisfaction
• Troubleshoot customer concerns and determine effective resolutions

Qualifications

• High school diploma or equivalent required
• Minimum of 5 years of experience in automotive, heavy truck, or marine repair
• Minimum of 2 years of experience working on electric vehicles
• Previous experience as a mobile mechanic required
• Ability to travel up to 80%

Preferred Qualifications

• Strong electrical systems background
• Strong written and verbal communication skills
• ASE certifications

Physical Requirements

• Frequent standing, walking, reaching, bending, and kneeling
• Frequent lifting, carrying, pushing, and pulling up to 50 pounds
• Occasional sitting, climbing, driving, and typing
• Ability to perform repetitive upper extremity motion and fine motor tasks

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading organizations across aerospace, manufacturing, defense, and industrial sectors. We connect skilled professionals with opportunities that require technical expertise, independence, and real-world problem solving.

If you are ready to take your skills on the road and solve problems where they happen, apply today or call 1-800-359-4787 to speak with a recruiting professional.

STS Technical Services is an Equal Opportunity Employer.

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